Senior Application Engineer - Washington (Remote)
Company: Firefighters First Credit Union
Location: Federal Way
Posted on: January 10, 2022
We seek to be a community of learners who grow personally and
professionally in pursuit of our mission to improve the financial
lives of firefighters and their families.
For over 85 years, we have worked to create trusting relationships
with our fire family. The bonds we build are the foundation of our
credit union. As the largest, exclusive firefighter credit union in
the nation with $1.8B in assets, we serve over fifty thousand
members in more than seven hundred fire departments.
Our national expansion vision aims to make our outstanding value
proposition available to firefighters in all states while we
continue to set the leading-edge standard for the customer service
experience among all financial institutions as measured by the Net
Promoter Score (NPS).
You will be joining a financially healthy organization on the move
. We are excited that our growth as an organization creates
development and career opportunities for each of our internal team
members while offering a competitive compensation and benefit
We want to hear from you if you have a passion for helping those
who serve others, a curiosity to grow personally and
professionally, and a desire to contribute to our continued
The Senior Application Engineer at Firefighters First Credit Union
(FFCU) is responsible for maintaining and supporting the Credit
Union's core applications by ensuring system integrity and maximize
functionality of the system. The Senior Application Engineer (SAE)
maintains, supports, develops, troubleshoots, tests, trains, and
implements software applications to meet business goals. This
includes automation of business processes, creation of tools to
provide efficiency, and development of key functionality of our
core system and third party products.
Ensures communication and prioritization of software issues,
including escalation of non-resolved issues, are reported to
appropriate management in a timely manner.
Ensures integrity between core applications and their ancillary
systems to minimize risk and business impacts.
Maintains knowledge of the Credit Union's technology applications
and the service impact of component failures.
Recognizes trends in service disruptions due to application issues
and makes appropriate recommendations to IT Leadership.
Serves as a technical resource, installing and supporting vendor
and proprietary applications and databases for the Credit Union's
business units (retail and business banking & lending, residential
mortgage, accounting, and investment services).
Ensures technology is used to its fullest capacity and achieves the
optimal ROI by developing customized solutions that increase
service levels, efficiency, and accuracy.
Responsible for developing software solutions using multiple
software development languages, databases, tools, and coding
techniques widely accepted in the industry and considered
Responsible for active risk mitigation planning to cover possible
threats, including information theft, by either preventing or
having a reaction plan in place if it occurs, thereby restricting
Bachelor's degree in Computer Science, Data Science, Software
Engineering, or a related field/experience.
5 years of experience in application development and implementation
role (Software Developer/Programmer Analyst/Application Engineer)
Experience in developing applications using .NET 4.5/4.0/3.5, MS
Visual Studio, MVC, Razor View Engine, C# .Net, ASP.Net, .Net,
Experience with Web Service and ASP.NET Web API.
Experience in object oriented programming and open source
Experience in server-side and client-side application
Firefighters First Federal Credit Union is an Equal Employment
Opportunity and Affirmative Action employer. We do not discriminate
based upon race, color, religion, age, gender, marital status,
physical or mental disability, medical condition, pregnancy, sexual
orientation, gender identity or expression, national origin,
veteran status, genetic information, or any other status protected
under federal, state, or local law. Firefighters First Credit Union
is committed to providing access, equal opportunity and reasonable
accommodation for individuals with disabilities in employment, its
services, programs, and activities. To request reasonable
accommodation, contact Human Resources at firstname.lastname@example.org
Keywords: Firefighters First Credit Union, Federal Way , Senior Application Engineer - Washington (Remote), Accounting, Auditing , Federal Way, Washington
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