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Senior Application Engineer - Washington (Remote)

Company: Firefighters First Credit Union
Location: Federal Way
Posted on: January 10, 2022

Job Description:

We seek to be a community of learners who grow personally and professionally in pursuit of our mission to improve the financial lives of firefighters and their families.

For over 85 years, we have worked to create trusting relationships with our fire family. The bonds we build are the foundation of our credit union. As the largest, exclusive firefighter credit union in the nation with $1.8B in assets, we serve over fifty thousand members in more than seven hundred fire departments.

Our national expansion vision aims to make our outstanding value proposition available to firefighters in all states while we continue to set the leading-edge standard for the customer service experience among all financial institutions as measured by the Net Promoter Score (NPS).

You will be joining a financially healthy organization on the move . We are excited that our growth as an organization creates development and career opportunities for each of our internal team members while offering a competitive compensation and benefit package.

We want to hear from you if you have a passion for helping those who serve others, a curiosity to grow personally and professionally, and a desire to contribute to our continued evolution.

The Senior Application Engineer at Firefighters First Credit Union (FFCU) is responsible for maintaining and supporting the Credit Union's core applications by ensuring system integrity and maximize functionality of the system. The Senior Application Engineer (SAE) maintains, supports, develops, troubleshoots, tests, trains, and implements software applications to meet business goals. This includes automation of business processes, creation of tools to provide efficiency, and development of key functionality of our core system and third party products.

Typical responsibilities:
Ensures communication and prioritization of software issues, including escalation of non-resolved issues, are reported to appropriate management in a timely manner.
Ensures integrity between core applications and their ancillary systems to minimize risk and business impacts.
Maintains knowledge of the Credit Union's technology applications and the service impact of component failures.
Recognizes trends in service disruptions due to application issues and makes appropriate recommendations to IT Leadership.
Serves as a technical resource, installing and supporting vendor and proprietary applications and databases for the Credit Union's business units (retail and business banking & lending, residential mortgage, accounting, and investment services).
Ensures technology is used to its fullest capacity and achieves the optimal ROI by developing customized solutions that increase service levels, efficiency, and accuracy.
Responsible for developing software solutions using multiple software development languages, databases, tools, and coding techniques widely accepted in the industry and considered mainstream.
Responsible for active risk mitigation planning to cover possible threats, including information theft, by either preventing or having a reaction plan in place if it occurs, thereby restricting the loss.

Basic Qualifications:
Bachelor's degree in Computer Science, Data Science, Software Engineering, or a related field/experience.
5 years of experience in application development and implementation role (Software Developer/Programmer Analyst/Application Engineer) is required.
Experience in developing applications using .NET 4.5/4.0/3.5, MS Visual Studio, MVC, Razor View Engine, C# .Net, ASP.Net, .Net, LINQ, AJAX, XML, JavaScript, JQuery, JSON, HTML and CSS, SQL 2008/2005.
Experience with Web Service and ASP.NET Web API.
Experience in object oriented programming and open source technology.
Experience in server-side and client-side application development.

Firefighters First Federal Credit Union is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, age, gender, marital status, physical or mental disability, medical condition, pregnancy, sexual orientation, gender identity or expression, national origin, veteran status, genetic information, or any other status protected under federal, state, or local law. Firefighters First Credit Union is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at careers@firefirstcu.org or 323-550-2214.

Keywords: Firefighters First Credit Union, Federal Way , Senior Application Engineer - Washington (Remote), Accounting, Auditing , Federal Way, Washington

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