Director of IT
Company: Dobbs Truck Group
Location: Federal Way
Posted on: January 7, 2021
The Dobbs Truck Group is a growth company that successfully
expands our operations and customer base through a high-quality
team of employees.
As the parent company of Dobbs Peterbilt and Western Truck Center,
Dobbs Truck Group has locations in Arkansas, California, Louisiana,
Mississippi, Oregon, Tennessee, and Washington. We are full-service
and authorized Peterbilt, Volvo, Mack, Autocar, and Hino
dealerships, representing well-known OEM's in the industry. In the
Pacific Northwest, we operate the largest network of Class 8 and
Medium Duty truck dealerships representing both Peterbilt and
We offer a competitive benefits package including medical, dental,
vision, long-term disability, life insurance, and 401(k), as well
as paid vacation and sick leave. Our Company is looking for
long-term employees that we can invest in and grow with as we
pursue our mission of being the premier commercial truck dealer
General Job Description
This is a management level position responsible for developing and
leading the IT organization for Dobbs Truck Group. This position
will maintain and develop new technology and methodologies
enterprise-wide for all company locations and leads the IT Team in;
production operations, services and support, desktop,
telecommunications, networks, servers, and data centers.
This position has budgetary and financial planning, hiring and
staff development responsibilities. In addition, this role includes
working with the Executive Leadership Team in defining and
implementing the company's strategic plans and objectives to ensure
management controls and best practices are shared across all
The duties listed below are intended only as illustrations of the
various types of work that may be performed. The omission of
specific statements of duties does not exclude them from the
position if the work is similar, related or a logical assignment to
Performs all supervisory responsibilities associated with the IT
department including employee related issues.
Enforces company technology policies and procedures.
Establishes and maintains effective professional working
relationships with co-workers and every level of management as well
as contractors and equipment suppliers
Determines the goals of the IT department within broad outlines
provided by the Executive Leadership Team and contributes to the
continuity of computer services by providing necessary technical
leadership and project coordination.
Forecasts costs, equipment and personnel needs for projects and
programs as required and related to IT operations.
Stays abreast of the latest developments in IT technology and
remains highly technically competent at all levels of data
processing while striving for enhanced user productivity through
implementation of new software technology where applicable, and the
implementation of policies that more effectively utilize IT
Prepares long and short-range plans for application selection,
systems development, and acquisition of the resources needed to
support them. Assures responsiveness of long-range plans to
Captures, monitors, and analyzes computer usage data
Recommends and implements policies, software, and hardware to
provide maximum resource utilization in a cost-efficient
Assumes the leadership role in developing and maintaining a systems
disaster recovery plan.
WANProvide routing solutions that support a highly available
Configuring switches and routers for various solutions, including
QoS, disaster recovery failure.
Work with selected Telco circuit providers on connectivity
solutions at all locations and datacenters. Standard and SIP
Vendor Management and coordination.
LANAssignment, creation and configuration of new VLANs using best
Assignment, creation and configuration of new IP networks.
IP address assignments.
Assisting the stores as necessary with the creation of DHCP
Configuring switch ports to support host connectivity
Design highly reliable, cost effective and high performance
configurations for the LAN.
WirelessDesign and deploy new wireless environments that are
secure, reliable and high performing.
Maintaining existing local and store wireless infrastructures.
Providing guest access services at all store locations.
Utilize and modify, when necessary, wireless standard to implement
wireless data networks.
Firewall and Router Access ListsEngineering and configuration of
firewall rules permitting new business-related services.
Engineering and configuration of access list rules permitting new
Maintaining existing access lists.
Provide a highly secure network through the proper use and design
Load BalancingConfiguring and maintaining the load balancing
appliances for maximum reliability, value and simple use.
Evaluating incoming requests for new load balancing services and
engineering appropriate solutions.
Configuring new services on the load balancing appliances and
testing to confirm functionality.
Modifying the configuration of existing load balancing
Monitoring existing load balancing services and load balancing
VPNCreating and maintaining existing firewall and VPN
configurations for internal and external Business Partners.
Create and Maintain firewall and VPN configurations for remote
Modifying existing firewall rules to permit additional
Modifications to VPN connections permitting additional access to
Engineering and implementing new VPN services.
Creating a new VPN connection for the exchange of information with
Engineering and implementing new Business Partner services.
Provide secure, reliable and high performance on the connections
between business partners and remote users and the company
Projects/Consulting/ArchitectureMeeting with customers to gather,
compile and share network data.
Evaluating customer needs and providing solutions that meet their
requirements and follow company standards whenever possible.
Obtaining quotes for both hardware and software network
Ordering network equipment.
Assisting IT Team with issues.
New site installation or upgrade, including all company sites.
Installation and deployment of new technology.
Network support to joint ventures.
Network integration resulting from company mergers and
TroubleshootingCapturing and evaluating protocol analysis reports
using network management tools.
Perform capacity planning by monitoring the WAN environment for
utilization issues and taking appropriate action.
Proactively find problems and address them before they impact the
Assisting with the troubleshooting of performance issues by
evaluating the network components involved
Minimum Job QualificationsBachelor's degree in computer science or
5 years' experience in an information technology department
5 years' managerial experience
Desired Job QualificationsSolid technical knowledge of networks,
digital and satellite technology and PC based applications
Prior experience managing technical staff in multiple locations
within a medium or large size firm
Presently or recently employed at a large auto, truck, or heavy
equipment dealership operation (10 or more stores)
Basic to Intermediate knowledge of Microsoft Excel, Word and
Strong organization and communication skills
Strong managerial and leadership abilities
Mental Capability Requirements
Ability to understand opposing points of view on highly complex
issues and to negotiate and integrate different viewpoints
Ability to organize and prioritize work schedules of others on
Reasoning and Decision Making
Ability to make decisions which have significant impact on the
department's credibility, operations, and services
Ability to formulate complex and comprehensive materials such as
legal documents, authoritative reports, official publications of
major scope and impact, etc., and/or to make formal
Ability to compute, analyze, and interpret complex statistical data
and/or to develop forecasts and computer models
Physical Demands and Work Environment
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
While performing the duties of this job, the employee is
occasionally required to stand; walk; sit; use hands to finger,
handle, or feel objects, tools or controls; reach with hands and
arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or
hear; taste or smell. The employee must occasionally lift and/or
move up to 25 pounds. Specific vision abilities required by the job
include close vision, distance vision, color vision, peripheral
vision, depth perception, and the ability to adjust focus.
Work environment characteristics described here are representative
of those that must be met by an employee to successfully perform
the essential functions of this job. Reasonable accommodations may
be made to enable individuals with disabilities to perform the
While performing the duties of this job, the employee is not
exposed to weather conditions. The noise level in the work
environment is usually moderate.
Common Expectations of Performance for all employees
The following includes common expectations for all employees of the
Dobbs Truck Group. The evaluation of your job performance will be
based on these common expectations as well as the position-specific
responsibilities described above.
Communications, Teamwork and Feedback to Others
Contribute to a work environment that is based on trust and
Have discussions on a regular basis with your manager to discuss
opportunities to best achieve individual performance objectives and
Suggest ways to improve the efficiency of conducting your job
Promote continuous improvement and change to support company
Mentor others unselfishly.
Give credit where it's due.
Company Loyal Policies and Work Ethic
Adhere to the policies contained in the Employee Handbook.
Adhere to the Company's Employee Conduct Policy.
Support management decisions toward meeting company goals.
Be open and receptive to new ideas, regardless of their origin.
Make prudent decisions which are based on the best interest of the
company and its long term future
We are an Equal Opportunity Employer
The Dobbs Truck Group and its wholly owned subsidiaries, Dobbs
Peterbilt, LLC and Western Truck Parts and Equipment Company, LLC
(WTPE), operate 23 Peterbilt, Volvo, Mack, and Hino truck
dealerships in the states of Arkansas, California, Louisiana,
Mississippi, Oregon, Tennessee, and Washington.
Dobbs Peterbilt and Western Truck Parts are equal opportunity
employers that values a broad diversity of talent, knowledge,
experience, and expertise. We foster a culture of inclusion that
drives employee engagement to deliver superior performance to the
communities we serve. Dobbs Peterbilt and Western Truck Parts do
not discriminate in hiring or employment on the basis of race,
color, religious creed, national origin, sex, ancestry, pregnancy,
genetic information, gender identity, sexual orientation, or
marital status; or on the basis of age against persons whose age is
40 and over, or on the basis of physical or mental disability; or
to disabled veterans or to Vietnam veterans.
We are proud to be an affirmative action employer and encourage
minorities, women, individuals with disabilities, and veterans to
join our team.
Keywords: Dobbs Truck Group, Federal Way , Director of IT, Executive , Federal Way, Washington
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