Medical Receptionist

Company: MultiCare Health System
Location: Federal Way
Posted on: February 15, 2021

Job Description:

Job Details





Job ID: 89294

Location: Federal Way, WA


Entity: MultiCare Clinic

Category: Clerical/Admin Support

Specialty: Outpatient Services




Department: Family Medicine Federal Way

Employment Type: Full-Time Regular

Primary Shift: Day

Work Schedule: Clinic hours








The reasons to work at MultiCare are as unique as the people who do. Join us for the professional challenges you seek. In the settings you prefer. With schedules that fit your life. Learn more at www.multicarejobs.org



Position Summary:

The Medical Receptionist is the first in-person point of contact for a patient on behalf of the medical practice. They are responsible for all aspects of front office duties assigned by a clinic. Duties include variations of, receptionist duties-greeting patients, answering phones and directing calls, assisting patients/families; scheduling, registration, charge entry, payment posting, batch balancing, cash reconciliation/balancing, operating several types of basic office equipment, etc. This is an intermediate level position requiring excellent customer service skills. It is highly visible, requiring discretion, good judgment, a pleasant and professional manner and articulate phone voice. Internal and external contacts include patients, families, co-workers, physicians and the general public



Minimum Requirements:

One year clerical and/or receptionist experience; or 6 months in a medical setting

Customer service experience



Education/Licenses/Certifications:

Post High School office procedures preferred

Degree or relevant Certificate (e.g., Medical Office Assistant, Medical Assistant, Health Unit Coordinator) may be substituted for experience.

MultiCare is an equal opportunity employer. Hiring decisions are made without regard to race, color, religion, national origin, sexual orientation, gender identity, disability or veteran status. EOE/AA/M/F/D/V

Keywords: MultiCare Health System, Federal Way , Medical Receptionist, Healthcare , Federal Way, Washington