Retail Sales Associate - 2980
Company: FirstCash
Location: Federal Way
Posted on: September 12, 2023
Job Description:
Specific Store Location: We are currently looking for the right
full-timeRetail Sales Associateto join our Team!NO MORE early
morningand late shifts during weekdaysAND WEEKENDS? Our store is
open: 11:00AM - 7:00PM Monday thru Friday; 11:00AM - 6:00PM on
Saturday andClosed on Sunday.Our Retail Sales Associate work hours
provide a real work-life balance!Starting base pay is $16.50 per
hour and commissions are 2-8% of the gross profit of all personal
performance.FirstCash Benefits Package
Comprehensive Medical, Dental,
Vision, Life, Supplemental and other voluntary options (eligibility
required) Employee 401K Program (6 months of service/21yrs of age
or older) VACATION: Employees are granted one-week of paid vacation
after completing six-months of active, full-time service. Eligible
employees are provided an additional week (40 hours) of vacation
after completing one-year of active employment and 2 weeks (80
hours) of vacation on each anniversary date thereafter(*if
applicable, PTO/Vacation grant is adjusted in accordance with
state/local municipality requirements). SICK/PERSONAL: Eligible
employees are granted 8 hours (after 6 months of employment)to be
used before their first anniversary and granted 16 hours each
anniversary thereafter (years 2-10)(if applicable, sick time is
adjusted and granted in accordance with state/local municipality
requirements). Tuition Reimbursement is available to full time
employees who meet minimum program requirements. Employee discounts
areavailable to all employees on first day of active employment Our
Earned Wage Access program is available to all employees on second
day of employment. Employees have access to withdraw (up to) 50% of
the wages earned up to five times in a monthly cycle.Position
Summary:We are seeking entry-level sales associates. This position
is an entry-level sales position in our pawn store locations
nationwide. The Pawnbroker / Retail Sales Associate partners with
the entire staff of the store to ensure customer service on both
the lending and retail sideof the business. A Pawnbroker/Retail
Sales Associategreets, engages, and interacts with customers in a
positive and professional manner to process sales,loans and other
transactions. APawnbroker / Retail Sales Associate thrives on
engaging with customers, assists with customer inquiries and
problem resolution. Associates will work with a wide variety of
jewelry and general merchandise, to include tools, electronics,
firearms (in FFL locations) and much more.The Pawnbroker /Retail
Sales Associateoffers an hourly wage, PLUS employees earn
commission based on productivity! The successful Pawnbroker's /
Retail Sales Associate's actual pay will be based on various
factors, such as: work location, qualification and
experience.Responsibilities of a Pawnbroker / Retail Sales
Associate are:(This is a representative list of the general duties
the Pawnbroker / Retail Sales Associate position may be asked to
perform and is not all-inclusive; other duties may be assigned as
needed.)
Greets and interacts with all
customers to develop a rapport to better help provide and recommend
appropriate financial solutions Performs non-management open/close
procedures Keeps sales floor clean, stocked and maintains display
of merchandise Performs sales and loan transactions in accordance
with established policies, procedures, practices and regulatory
requirements Handles all cash and negotiable items in accordance
with established policies, procedures, practices and regulatory
requirements Answers incoming calls per company standards
Effectively communicates to customers the legal aspects of the pawn
and buy transactions Communicates effectively withcoworkers and
managers, displaying respect and using effective communication
tools Partners with all employees to create a positive and
memorable customer experience Successfully completes assigned
training Other related duties, as assignedMinimum Requirements &
Qualifications
Must be willing and able to
lift/carry up to 50 pounds.Must be willing and able to perform
duties and tasks for extended periods of time (in accordance with
federal, state, local law) some of which include, but are not
limited to, standing, stooping, walking, climbing, pushing, pulling
and lifting.Ability to work with firearms and to become firearms
certified.Employees may be asked to assist a customer on the
exterior of the building (within our parking lots and/orproperty
boundaries) or to retrieve products stored in exterior storage
buildings or other areas.Minimum 18 years of ageHigh School
Diploma, GED, or equivalent experienceStrong desire to work, serve
customers, work with people,and be team orientedAbility to
multi-task in a fast-paced environmentAbility to perform basic math
calculations proficientlyCash handling experience preferredShould
be able to work in multiple locations, as business needs
dictate.Must have the ability to work a flexible retail schedule
based on business needs, including weekends and holidays.Computer
literate and able to operate Point of Sales (POS) system and common
office machinesLocation-Specific Compensation Information Entry
Level Base Payrate:$16.50 Entry Level *Maximum Base
Payrate:$18.00*Maximum base payrate is derived by the applicants
previous experience and skills sets applicable to the specific
position needing to be filled.Commission Plan Information The
employee commission / store bonus incentive plan is proprietary to
FirstCash. An employee has the potential to earn 2-8%, based on the
gross profit of personal performance.Active employees have six
possible metrics in which commission can be earned. Additionally,
employees have the potential to achieve commission payout
multipliers of up to four-times, based on five specific store
metrics. Applicants are provided more details regarding the
commission / store bonus incentive plan during the interview
process.Note: The information contained in this description is not
intended to be an all-inclusive list of the duties and
responsibilities of this job or the skills and abilities required
to do the job. Management has the discretion to assign/reassign
duties and responsibilities to this job at any time. Duties and
responsibilities may be subject to change at any time due to
reasonable accommodation or other reasons.FirstCash Holdings, Inc.
is an Equal Opportunity Employer#RGN32RequiredPreferredJob
Industries
Keywords: FirstCash, Federal Way , Retail Sales Associate - 2980, Hospitality & Tourism , Federal Way, Washington
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