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Retail Sales Associate - 2980

Company: FirstCash
Location: Federal Way
Posted on: September 12, 2023

Job Description:

Specific Store Location: We are currently looking for the right full-timeRetail Sales Associateto join our Team!NO MORE early morningand late shifts during weekdaysAND WEEKENDS? Our store is open: 11:00AM - 7:00PM Monday thru Friday; 11:00AM - 6:00PM on Saturday andClosed on Sunday.Our Retail Sales Associate work hours provide a real work-life balance!Starting base pay is $16.50 per hour and commissions are 2-8% of the gross profit of all personal performance.FirstCash Benefits Package

Comprehensive Medical, Dental, Vision, Life, Supplemental and other voluntary options (eligibility required) Employee 401K Program (6 months of service/21yrs of age or older) VACATION: Employees are granted one-week of paid vacation after completing six-months of active, full-time service. Eligible employees are provided an additional week (40 hours) of vacation after completing one-year of active employment and 2 weeks (80 hours) of vacation on each anniversary date thereafter(*if applicable, PTO/Vacation grant is adjusted in accordance with state/local municipality requirements). SICK/PERSONAL: Eligible employees are granted 8 hours (after 6 months of employment)to be used before their first anniversary and granted 16 hours each anniversary thereafter (years 2-10)(if applicable, sick time is adjusted and granted in accordance with state/local municipality requirements). Tuition Reimbursement is available to full time employees who meet minimum program requirements. Employee discounts areavailable to all employees on first day of active employment Our Earned Wage Access program is available to all employees on second day of employment. Employees have access to withdraw (up to) 50% of the wages earned up to five times in a monthly cycle.Position Summary:We are seeking entry-level sales associates. This position is an entry-level sales position in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sideof the business. A Pawnbroker/Retail Sales Associategreets, engages, and interacts with customers in a positive and professional manner to process sales,loans and other transactions. APawnbroker / Retail Sales Associate thrives on engaging with customers, assists with customer inquiries and problem resolution. Associates will work with a wide variety of jewelry and general merchandise, to include tools, electronics, firearms (in FFL locations) and much more.The Pawnbroker /Retail Sales Associateoffers an hourly wage, PLUS employees earn commission based on productivity! The successful Pawnbroker's / Retail Sales Associate's actual pay will be based on various factors, such as: work location, qualification and experience.Responsibilities of a Pawnbroker / Retail Sales Associate are:(This is a representative list of the general duties the Pawnbroker / Retail Sales Associate position may be asked to perform and is not all-inclusive; other duties may be assigned as needed.)
Greets and interacts with all customers to develop a rapport to better help provide and recommend appropriate financial solutions Performs non-management open/close procedures Keeps sales floor clean, stocked and maintains display of merchandise Performs sales and loan transactions in accordance with established policies, procedures, practices and regulatory requirements Handles all cash and negotiable items in accordance with established policies, procedures, practices and regulatory requirements Answers incoming calls per company standards Effectively communicates to customers the legal aspects of the pawn and buy transactions Communicates effectively withcoworkers and managers, displaying respect and using effective communication tools Partners with all employees to create a positive and memorable customer experience Successfully completes assigned training Other related duties, as assignedMinimum Requirements & Qualifications
Must be willing and able to lift/carry up to 50 pounds.Must be willing and able to perform duties and tasks for extended periods of time (in accordance with federal, state, local law) some of which include, but are not limited to, standing, stooping, walking, climbing, pushing, pulling and lifting.Ability to work with firearms and to become firearms certified.Employees may be asked to assist a customer on the exterior of the building (within our parking lots and/orproperty boundaries) or to retrieve products stored in exterior storage buildings or other areas.Minimum 18 years of ageHigh School Diploma, GED, or equivalent experienceStrong desire to work, serve customers, work with people,and be team orientedAbility to multi-task in a fast-paced environmentAbility to perform basic math calculations proficientlyCash handling experience preferredShould be able to work in multiple locations, as business needs dictate.Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.Computer literate and able to operate Point of Sales (POS) system and common office machinesLocation-Specific Compensation Information Entry Level Base Payrate:$16.50 Entry Level *Maximum Base Payrate:$18.00*Maximum base payrate is derived by the applicants previous experience and skills sets applicable to the specific position needing to be filled.Commission Plan Information The employee commission / store bonus incentive plan is proprietary to FirstCash. An employee has the potential to earn 2-8%, based on the gross profit of personal performance.Active employees have six possible metrics in which commission can be earned. Additionally, employees have the potential to achieve commission payout multipliers of up to four-times, based on five specific store metrics. Applicants are provided more details regarding the commission / store bonus incentive plan during the interview process.Note: The information contained in this description is not intended to be an all-inclusive list of the duties and responsibilities of this job or the skills and abilities required to do the job. Management has the discretion to assign/reassign duties and responsibilities to this job at any time. Duties and responsibilities may be subject to change at any time due to reasonable accommodation or other reasons.FirstCash Holdings, Inc. is an Equal Opportunity Employer#RGN32RequiredPreferredJob Industries

Keywords: FirstCash, Federal Way , Retail Sales Associate - 2980, Hospitality & Tourism , Federal Way, Washington

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