Lift Operator

Company: Boyne Resorts
Location: Federal Way
Posted on: November 20, 2020

Job Description:

Overview

The Summit at Snoqualmie: "Seattle's Home Mountain"

Just an hour from Seattle on Interstate-90, The Summit at Snoqualmie (and Alpental) re-define convenience, variety, and fun for skiers and snowboarders. Featuring famous steeps, back-bowls, terrain parks, a Nordic center and Tubing Park as well as great learning terrain, The Summit delivers 7 days, and 6 nights a week, and is less than 50 miles from downtown Seattle!

As our Ski Lift Operator, you will be working outside helping our guests safely load and unload our lifts so that they can enjoy a memorable day in the mountains.

Responsibilities

How You'll Succeed

At the core, your role is about nurturing connections with people. Composure and an engaging, empathetic communication style will be key to achieving organizational goals. As a Guest Service Specialist, you will consistently promote Boyne Resorts core values of L.E.A.D. with all approaches and all undertakings.

Long Term Thinking - Excellence in Execution - Attitude is Everything - Develop Great People

In this role you will:

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• Carry out lift start up procedures. Procedures include checking of drive and return terminal machinery, tower machinery, stops, speed controls, indicator lights, switches, brakes, etc.
• Ensure guests get themselves and their gear on lift safely by assisting in loading onto chairs and explaining procedures to inexperienced passengers. Maintain an orderly traffic flow in the lift lines. Ensure all guests have the proper ticket or pass to use the lift.
• Aid guests getting off the lift by watching guests exit the lift and give assistance to those who need it.
• Monitor the operation of the lift continually, correcting problems by notifying supervisor or lift maintenance of problems or unsafe conditions.
• Pick up dropped skis, snowboards, poles, clothing, or other belongings for guests and return them to the owner or take items to lost and found.
• Shoveling of snow to clear .
• Create a safe, convenient, and fun outdoor escape for all.
  
  
  Qualifications
  
  To be successful in this role, you should have previous customer service experience that includes:
  
  
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  • Providing superior service to every guest.
  • Knowledgeable of resort services in order to be able to respond to guest inquiries.
  • Ability to work both independently and as part of a team
  • Able to work holidays and weekends per seasonal demands and business needs.
  • Excellent communication and interpersonal skills.
  • Flexible with work days and hours.
    
    
    Perks
    
    
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    • FREE season pass
    • Resort & industry discounts
    • Flexible working hours
      
      
      About Boyne Resorts:
      
      Boyne Resorts was founded by Everett Kircher, 1947 with the purchase of 40 acres of Northern Michigan mountainside. The transaction of $1, from former State Senator Pierson, led to the development of Boyne Mountain.
      
      Boyne Resorts is now a collection of world-class ski and golf resorts spanning North America. The company employs over 7,000 full-time and seasonal staff. It currently operates 13 experiential resort properties: 10 ski resorts and 11 golf courses. The company, based in Boyne Falls, Michigan, owns and/or operates properties in the U.S. states of Michigan, Montana, Washington, Maine, New Hampshire, Tennessee, and Utah, and the Canadian province of British Columbia. Boyne Resorts is the largest ski resort operator in North America in terms of number of resorts, and second in number of skier visits at almost 3.8 million visitors. Boyne Resorts also holds numerous patents on snowmaking technologies and considered an industry innovator.
      

Keywords: Boyne Resorts, Federal Way , Lift Operator, Other , Federal Way, Washington