System Network Engineer
Company: Federal Way Public Schools
Location: Federal Way
Posted on: February 15, 2021
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Job Description:
POSITION SUMMARY:
The System / Network Engineer provides operational and technical
support to ensure the ongoing stability of a multiple site WAN
environment. In this role, you will be part of a small team
responsible for supporting an infrastructure of 150+ physical and
virtual servers including network equipment supporting 42 remote
sites. In addition to server hardware support, this position is
responsible for scheduling, testing, and implementing enhancements
of Windows servers, application installation & configuration and
ongoing maintenance.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. This
list is meant to be representative, not exhaustive. Some incumbents
may not perform all the duties listed while in other cases related
duties may also be assigned. Reasonable accommodations may be made
to enable individuals with disabilities to perform the essential
functions.
Perform operating systems installation and administration for
Microsoft Windows servers
Perform regular maintenance as required to hardware and operating
systems to maintain maximum system uptime.
Monitor and ensure system backups are completed to site schedules,
perform data restoration and disaster recovery using backup
appliances.
Manage web content filtering using software and network
appliances.
Manage Windows Server Update Services server.
Active directory account management.
PowerShell Scripting for automation and task management.
Perform log management for servers, firewall & select
appliances.
Support multiple district approved software and application
platforms.
Provide detailed technical expertise in the diagnosis and
resolution of systems related problems.
Prepare and document standard operating procedures and protocols
(Confluence).
Provide regular status reports to IT management for system
performance and capacity measurement metrics.
Use acquired knowledge to influence and improve IT practices and
technologies.
Provide support for critical systems during and outside of normal
business hours when required.
OTHER RESPONSIBILITIES:
Participate in and successfully complete self-study as well as
formal training classes as assigned.
Other duties as assigned.
REQUIRED QUALIFICATIONS:
Education and Experience
Bachelor's Degree (or working towards successful completion)
Three (3) years of hands-on work related experience in a server
environment with multiple locations, including system
administration, troubleshooting, security, backups, installation
and upgrades including Active Directory, DNS, DHCP, Windows Server
2012 & 2016.
ADDITIONAL REQUIREMENTS:
Evidence of outstanding customer service skills
Must have specific vision abilities required by this position
including; close vision, color vision, distant vision, and
peripheral vision.
PREFERRED QUALIFICATIONS:
Experience with installation, updates & support with VMware
ESXi.
Experience with SCCM, Office 365 and/or G Suite for Education
Experience working in a public school system
CONDITION OF EMPLOYMENT:
Work scheduled hours on a consistent basis
Valid Washington State driver's license
Must have access to a vehicle for local travel within the
District
KNOWLEDGE OF:
Network switch, router and firewall management.
Web Server troubleshooting with knowledge of various versions of
IIS.
Networking principles, configuration, troubleshooting and
installation.
OS hardening and Web security approaches.
ABILITY TO:
Demonstrate excellent verbal and written communications
Demonstrate outstanding customer service skills
Demonstrate personal success in a work environment where trust,
authority and responsibility are inseparable and expected from all
members of the team
Be flexible and work effectively under pressure
Effectively work in a team environment, including planning &
troubleshooting
Work independently and efficiently on several tasks
simultaneously
Manage multiple tasks and projects under the pressure of
deadlines
Organize and perform job responsibilities efficiently and
independently without close supervision and able to pay strict
attention to detail
Practice effective safety and security within individual work
routines
Develop and maintain positive customer relations with staff,
students, parents, and service providers
Practice ethical and professional standards of conduct including
the requirements of confidentiality
Relate effectively with parents, staff, students and the public in
a multicultural and multiracial community
Demonstrate proficiency using an e-mail system and willingness and
ability to reach a high level of proficiency with the District's
current e-mail system
Cope with and assist angry or distraught students, parents, and
other community members
Abide by Federal Way Public Schools' Policies and Procedures
Perform job responsibilities with or without reasonable
accommodations
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES RELATED TO CULTURAL
COMPETENCE AND EQUITY:
Knowledge/awareness of own cultural identity and how this
influences behavior, and desire to learn about the cultural
identity of others.
Ability to establish and nurture an environment that promotes
cultural competence and equitable treatment of staff, students, and
patrons of the District.
Ability to understand and hold self and others accountable for
promoting the Federal Way Public Schools' commitment to -Each
Scholar: A Voice. A Dream. A Bright Future.-
Ability to recognize that each person is a unique individual even
as we celebrate their group cultural heritage.
PHYSICAL DEMANDS: The physical demands described here are
representative of those that must be met by an employee to
successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
While performing the duties of this job, the employee will
constantly sit, stand and walk, bend neck and back, use hands for
fine manipulation, repetitive grasping and pushing/pulling. The
employee will occasionally be required to climb stairs/ladder, lift
and reach overhead, and lift/carry. The employee must constantly
lift/carry up to 10 pounds and must frequently lift /carry up to 20
pounds. The employee will occasionally lift/carry a maximum of 35
lbs. The employee is occasionally required to push/pull a maximum
weight of 100 pounds.
WORK ENVIRONMENT: The work environment characteristics described
here are representative of those an employee encounters while
performing the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions.
Employee is expected to accomplish work of high quality and
accuracy under time pressure, frequent interruptions and inflexible
deadlines. All standard office skills are required while performing
the duties of this job, the employee regularly works in indoor
conditions and regularly works near video display. The noise level
in the work environment is usually moderate. The position
occasionally deals with angry and distraught employees and
community members.
WORK SCHEDULE
This is a twelve (12) month, 260 day a year position. Some evening
work may be required.
REPORTING RELATIONSHIP
This position reports to and is evaluated by the Executive Director
of Information Technology Services.
REPRESENTATION
Unrepresented
LEVEL OF COMPENSATION
Coordinator Level on the Non-represented Salary Schedule
DISCLAIMER:
The preceding list is not exhaustive and may be supplemented as
necessary. The statements contained herein reflect general details
as necessary to describe the principal functions of this job, the
scope of responsibility and the level of knowledge and skills
typically required, but should not be considered an all-inclusive
listing of work requirements, skills or duties so classified. All
personnel may be required to perform duties outside their normal
responsibilities from time to time as needed.
All employment open positions are made available on a
nondiscriminatory basis without regard to race, color, creed,
religion, sexual orientations, national origin, gender, age,
disability or veteran status.
Keywords: Federal Way Public Schools, Federal Way , System Network Engineer, Other , Federal Way, Washington
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