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Center Administrative Assistant

Company: Sylvan Learning - Federal Way, WA
Location: Federal Way
Posted on: May 3, 2021

Job Description:

The Center Assistant is responsible for leading the day-to-day administrative tasks in the Center such as phone reception, email correspondence, data entry, filing, preparing materials, and other administrative tasks which includes cleaning of the facility. The Center Assistant provides a positive first impression for potential and existing customers, fields calls from customers, schedules appointments, and coordinates events.

ESSENTIAL JOB FUNCTIONS

* Leads day-to-day administrative tasks such as timely and high-quality phone reception, email correspondence, data entry, filing, preparing materials, and other administrative task which includes cleaning * Greets and assists students, parents, and potential customers * Fields inquiry calls from potential customers, field calls from current families * Schedules assessments, tours, welcome conferences, and other appointments * Manages customer schedules * Assists with preparing materials for parent conferences, assessments, tours, and other customer appointments * Assists with other day-to-day tasks of running the Center such as invoicing, collecting payments, and maintaining Center supplies * Assists with maintaining the professional appearance of the Center according to company standards * Supports standards and procedures to ensure student safety and well-being * Assist teachers with preparation for instruction; gathers and prepares materials as appropriate

SKILLS AND ABILITIES REQUIRED

* Self-starter with strong customer service, interpersonal and communication skills * Strong word processing, data entry, and other administrative skills * Proven ability to effectively use consultative sales skills when serving customers * Proven ability to communicate effectively in writing; ability to proofread and edit copy * Strong organizational skills; proven ability to manage multiple tasks and be flexible * Ability to occasionally lift and/or move up to ten pounds

KNOWLEDGE PREFERRED

* Customer service experience * Experience using full suite of Microsoft Office applications and other standard business applications * Knowledge of general office equipment such as copiers, printers, and office phones  

Keywords: Sylvan Learning - Federal Way, WA, Federal Way , Center Administrative Assistant, Other , Federal Way, Washington

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