Manager - Enterprise Implementation - Healthcare Staffing MSP

Company: Aya Corporate
Location: Federal Way
Posted on: October 10, 2021

Job Description:

Join Aya Healthcare, winner of multiple Top Workplace awards!

We’re looking for an Implementation Manager who dreams about project timelines. Okay, maybe not literally — but you’ll ensure our clients’ goals or objectives are met or exceeded on time while managing new or existing client projects. You’ll also provide leadership and guidance to other project personnel.

Who we are: 

We’re a $4 billion, rapidly growing workforce solutions provider in the healthcare industry. We deliver tech-enabled services that help healthcare organizations meet and manage their contingent labor needs. We build and manage tech-enabled marketplaces for national and local healthcare talent and deliver contingent labor management solutions through our proprietary software platform.

At Aya, we’re obsessed with creating exceptional experiences for our clients, clinicians and employees. In fact, we put employee satisfaction above all else. Our team members are responsible for incomparable customer experience and we know that happy employees are critical to maintaining happy clients. We foster an entrepreneurial, high-energy, low-bureaucracy culture and value innovative thinking and creative problem solving. We embrace diversity in thought and backgrounds unified by a commitment to high achievement. When you join Aya, you’ll be surrounded by teammates who care about you as an individual and leaders who will help you grow both personally and professionally.

Responsibilities: 

In this role this person has the ability to look at the big picture and deploy a process. Whether running a large scale implementation independently or running a project externally and internally with low friction. This person can handle multiple high level implementations at once independently. Proven knowledge of all brands and existing offerings.  Work with management on scope and discovery to take the lead on new customer offering(s).

• Understand clients’ business objectives as well as challenges and successfully implementing a client while meeting all business objectives. 
• Manage multiple large and complex projects in a deadline-driven environment and completes projects on time by coordinating with various departments such as business development, account management, IT/software development, compliance and other operations teams.
• Responsible for project planning, review/status meetings with customers.
• Manage customer relationship from post-sales through completion of implementation.
• Develop project plan timelines, identifying applicable phases, tasks, resources and dates to drive all project schedules.
• Develop and actively manage project schedules and status, achieving timely delivery of high-quality projects schedules on time.
• Collaborates with team managers to identify project approach, deliverables, tasks and resources required to complete a project, specifically as it pertains to technical tasks and deliverables.
• Continuously review processes and improve as necessary to drive efficiencies throughout the provisioning lifecycle.
• Must feel comfortable implementing new technologies.
• Travel up to 50% (post Covid) 

Required Qualifications:

• Minimum of 4 years of Project Management experience.
• Minimum of 2 years of MSP talent acquisition experience.
• Experience with implementing recruiting technologies such as VMS, ATS, etc.
• Highly proficient with Microsoft Office tools including Word, Excel, PowerPoint and Visio.
• Bachelor's degree
• Strong technical aptitude.
• Excellent communication and troubleshooting skills and the ability to manage multiple large complex projects or accounts at the same time.
• Experience presenting to C-level executives.
• Experience describing and documenting project or client requirements.
• Must be detailed oriented with a concern for quality expressed by continually initiating system and process improvements.
• Strong management skills based on several years of experience, including people development and team building.
• Superior consulting, leadership, management, interpersonal and mentoring skills
• Ability and experience with designing and documenting process for a contingent recruiting lifecycle.
• Ability to recognize and mitigate risks.
• Requires demonstrated project management skills.

What We Offer:

• Free premium medical, dental, life and vision insurance.
• Generous 401(k) match.
• Celebrations! We hit our goals and reward ourselves. Company-sponsored virtual events, happy hours and team-building activities are always on the horizon — plus, you get a special treat on your birthday!
• Unlimited PTO — we believe in time off!
• Virtual yoga, meditation or boot camp classes offered daily.

Compensation: DOE

Aya Is an Equal Opportunity Employer (EEO) and welcomes all to apply. Please click here for our EEO policy.

Keywords: Aya Corporate, Federal Way , Manager - Enterprise Implementation - Healthcare Staffing MSP, Other , Federal Way, Washington