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Customer Service Representative (Bilingual Spanish)

Location: Federal Way
Posted on: March 16, 2023

Job Description:

Job DetailsJob LocationFederal Way - Federal Way, WAPosition TypeFull TimeJob CategoryCustomer ServiceDescriptionIf you are looking for a career opportunity with a 60+ year old industry leader in Federal Way, WA look no further!At Reliable Credit Association Inc., we provide in-house employee training to ensure your growth and advancement.We are a "family" of individuals committed to providing excellent service for our customers, collaboration with our business partners and a fun, forward moving workplace where our employees thrive.If you are a great communicator who is ambitious, reliable, business focused, committed, and enjoys working in a fast-pace, busy, call-center environment COME GROW WITH US!As a Customer Service Representative (CSR), a non-exempt employee, you are critical to the success of our organization. Your day will include interaction with a diverse population of customers (primarily by telephone) whose needs you will address while overcoming challenges, identifying opportunities, providing solutions, negotiating, and informing. Throughout the day you will perform a variety of customer service-related duties and provide administrative and clerical support for branch operations (e.g. posting payments, processing paid accounts, mail and title processing, and accounts payable). Once you have mastered those skills you may have the opportunity to learn and perform additional duties such as entry level collections, underwriting due diligence for loans and contracts (sometimes referred to as "credit investigation" and "investigation and development"), loan funding, contract funding and marketing for loans and optional ancillary products. In addition to these duties, CSRs are expected to contribute as needed to every project at Reliable Credit and to work as necessary to meet our customers' needs.Apply today as this position will be filled quickly!BenefitsJob Type: Full-timeSalary: $19.50 per hourBenefits:Dental insuranceEmployee assistance programHealth insuranceLife insurancePaid time offRetirement planVision insuranceSchedule:8 hour shiftDay shiftMonday to FridaySupplemental pay types:Bonus payLanguage:Spanish (Required)

Keywords: RELIABLE CREDIT ASSOCIATION MASTER, Federal Way , Customer Service Representative (Bilingual Spanish), Other , Federal Way, Washington

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