Senior UX Researcher

Company: RentSpree LLC
Location: Seattle
Posted on: May 23, 2025

Job Description:

RentSpree is the nation's leading home rental software. Our award-winning product suite simplifies the entire rental journey-from applications and screening to payments and lease management. Our mission is to bring transparency, efficiency, and trust to agents, landlords, and renters alike.With over 3 million users, partnerships with 300+ leading real estate companies and MLS platforms, and nine years of consistent growth, RentSpree is at the forefront of proptech innovation. Our award-winning solutions deliver automation and real-time insights that make renting faster, easier, and more secure for our customers.RentSpree is a proud Forbes' Best Startup Employer and we were also ranked one of BuiltIn Seattle's Best Places to Work. As one of the fastest-growing property tech startups in the U.S., we're looking for talented problem-solvers to contribute meaningful impact as we scale.Senior UX Researcher - Seattle (or remote PST)Research is central to our product culture at RentSpree, helping shape what we build and why. As a**Senior UX Researcher**, you'll be a strategic partner to crossfunctional teams, delivering robust and actionable insights that inform decisions across the product lifecycle. Your work will directly influence how we understand and serve our users - agents, landlords, and renters alike.We're seeking a**skilled mixed-methods researcher**who thrives in a lean, fast-moving environment and knows how to prioritize, plan, and execute research that has real business and user impact. You're a great fit for this role if you thrive on ownership, move with urgency, and have a high bar for quality without letting perfection slow progress.We have a strong preference for Seattle-based hires (hybrid,2x/week in-office) but are open to exceptional remote hires based in PST.What You'll Do

• Identify high-impact research opportunities: Ensure we're asking the right questions to move the work forward and uncover meaningful insights
• Partner with cross-functional teams: Deeply understand product goals, user needs, and the broader business context
• Plan with purpose: Scope timelines that balance depth and speed, focusing effort where it will have the greatest impact
• Lead end-to-end research initiatives: Own the full research process, from defining the right methods to delivering insights that shape product direction across the lifecycle
• Communicate insights effectively: Craft compelling narratives that drive alignment and inform decision-making at all levels
• Champion research quality: Uphold high standards while adapting to the pace and constraints of a fast-moving startup environment
• Contribute to our design team's culture and strategy , fostering collaboration, curiosity, and continuous learningOur job descriptions evolve with our business needs and priorities. In addition to the description above, your role may include additional tasks, projects and team support as needed.Skills You Bring (Required)
  • 5+ years of experience conducting research for digital products, preferably in fast-paced, startup or scale-up environments
  • Strong strategic thinking: You know how to connect user insights to business goals and product strategy
  • High research rigor paired with pragmatism: You know when to go deep and when to move fast
  • Excellent communication and storytelling skills , capable of translating complex findings to diverse audiences
  • Collaborative mindset: You excel as a collaborative team player and a self-starter, and know what it means to be both simultaneously
  • Adaptability: You navigate ambiguity with confidence and adjust quickly as priorities shift
  • Bias for action: You take initiative, move ideas forward, and focus on impact
  • Growth mindset: You continuously evolve your skills, embrace challenges, and help others grow alongside you
  • Experience designing and building tools in small, fast-moving teams
  • Background inbehavioral sciences, such as psychology, anthropology, or sociology
  • Strong facilitation skills for workshops and cross-functional collaboration sessionsThese encompass our guiding principles and startup culture competencies:
    • Take full ownership and accountability: Drives projects from idea to execution, with pride, urgency, and a "do what it takes" mentality.
    • Collaborate with clarity, candor, and respect: Communicate openly and courageously, offer and receive feedback well, and build trust through transparency and reliable partnership.
    • Strive for excellence while staying humble: Driven with a bias for action, hold a high bar, think critically, and continuously look to improve.
    • Bring a versatile, proactive mindset: Adapt to evolving needs, anticipate challenges, take initiative, be resourceful, and embrace opportunities to achieve high quality results.
    • Innovate and learn fast: Experiment, learn from failure, and seek opportunities to introduce new methods or diverse ways of achieving results.
    • Engage in healthy debate and commit as a team: Contribute ideas, challenge constructively, and align quickly for decisive action.Why Join Us? Our Award-Winning Benefits & CultureAs a fast-growing startup, our culture is built on collaboration, curiosity, and the drive to build something meaningful together. From most comprehensive benefits starting on day one to an environment built on trust, respect, and belonging, we make sure our team feels supported every step of the way. Here's what we offer:
      • Equity Options: Share in the value we're creating-your work makes a real impact.
      • Team-First Culture: Join a group of talented, supportive teammates who inspire each other to do their best work and celebrate every win.
      • Learning & Development: Ongoing support for your growth through resources, coaching, and career development opportunities.
      • Health Coverage: Comprehensive employee + dependent medical, dental, and vision insurance, as well as HSA/FSA options. Plus, enjoy additional health perks like access to Headspace Care+, gym membership discounts, and much more - because your well-being matters, inside and out.
      • Plan for your future: Life, disability, and Simple IRA retirement plan with company match to support your future.
      • Flexible Vacation Policy: We trust you to take the time you need to rest and recharge.
      • Holidays: Enjoy 12 holidays throughout the year, as a part of our commitment to honoring culture, history, and time to recharge.
      • Events & Recognition Programs: Time to connect, celebrate, share ideas, and enjoy weekly meals together, in-person and remotely.
      • Business Expense Allowance & Internet Reimbursement: Get the tools and support you need to do your best work.
      • Parental Leave & Fertility Support: Inclusive benefits to support you and your family, wherever you are in life.
      • Additional benefits: Group legal benefits and tax support with RocketLawyer.Ready to Build Something Big?We're a team of talented, kind, and supportive people who take ownership, move with urgency, and strive for excellence. If you're ready to roll up your sleeves and take on exciting challenges, we'd love to hear from you, even if you don't meet every requirement!EEO StatementRentSpree is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. RentSpree makes hiring decisions based solely on qualifications, merit, and business needs at the time.
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Keywords: RentSpree LLC, Federal Way , Senior UX Researcher, Other , Seattle, Washington