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Customer Service Representative

Company: Praveen Nair-Farmers Insurance Agency
Location: Federal Way
Posted on: May 16, 2022

Job Description:

Job DescriptionThe Receptionist position will involve answering multiple phone lines, providing customer service to agency customers, greeting office visitors throughout the day, drafting letters & reports, and other additional clerical duties as directed by the agency owner or associates.


Paid HolidaysBonus OpportunitiesWeekends OffHolidays OffPaid VacationCareer Development & GrowthProfessional Work EnvironmentOffice Snacks & CoffeeWork from home flexibility after training


  • Process customer policy change requests.
  • Take premium payments from customers.
  • Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
  • Return all phone messages promptly
  • Provides on-going support to insurance clients as needed.


    • Possess an upbeat, positive and enthusiastic attitude.
    • Be a great self-starter with a sense of urgency.
    • Proficiency to multi-task, follow-thru and follow-up.
    • Confident, self-starter who works well independent
    • A Property & Casualty license is preferred but will train
    • Career minded vision.
    • Strong communication skills, both oral and written.
    • No insurance experience required but must be willing to learn

Keywords: Praveen Nair-Farmers Insurance Agency, Federal Way , Customer Service Representative, Sales , Federal Way, Washington

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